Events
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Seminar Description: People are the most important asset of any organization. It is critical to build a culture that attracts and retains top talent. In this session we will establish a series of steps to help you define what the perfect employee looks like. We will learn a structural approach to developing a job profile […] |
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Seminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who is the Customer Service Field, if you truly wish to understand people, you must be able to distinguish between what is being said vs. what is not being said – we should be constantly striving […] |
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Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation in interactions, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t […] |
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Seminar Description: There are inspirational leaders we all know of or have heard of who we can learn from. When you think of inspirational leaders, who comes to mind? These inspirational leaders can teach us life lessons if we keep our mind open and are willing to let others in. These individuals inspire us all […] |
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When you hear the word COVID, do you think about how your business will need to change? What do you need to do to generate more sales post covid? How do you need to change your communication strategies to be more effective in the “New Normal”? Many companies have been forced to make drastic changes […] |
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Seminar Description: Trust is one of the key elements a leader must have from his/her team members. Without it, the leader will fail;. With all of the changes happening today both internal and external to an organization, employees say they just don’t know who to trust anymore. In this session we will define “Trust” Review […] |
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