Customer Service Training

Seminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) […]

Seminar Description: Having mutually respective interactions with other s is the goal we all should be striving for, yet why […]

Seminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have […]

Seminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated […]

Seminar Description: You have decided that today is the day you want to take your customer service skills to the […]

Seminar Description: Typically, people are more comfortable interacting with people who are like themselves. In this session, we’ll examine peoples’ […]

Seminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding […]

Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]

Seminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who […]

Seminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) […]