Rules Of Engagement With People – Customer Service Training

March 12, 2021 @ 9:00 am - 10:00 am
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Seminar Description:

Having mutually respective interactions with other s is the goal we all should be striving for, yet why is “manipulation” part of everyday human interaction. To mitigate this manipulation in interactions, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t control others behaviors, we need to realize that we must be the one to ensure rules are established. Establishing rules is not a hard process, but consistency if implementation
IS.

Key Learning Points:

  • Learn the key steps in establishing rules of engagement
  • Recognize when they should be implemented and followed
  • Learn how to hold people accountable to the rules.

Details

Date:
March 12, 2021
Time:
9:00 am - 10:00 am
Event Category:

Venue

Trainwest – Online Webinar

Organizer

Trainwest Online Academy
Phone
+1-800-870-6088
Email
info@trainwest.ca
View Organizer Website