Dealing with ‘Unreasonable’ People – Customer Service Training Program

May 12 @ 9:00 am - 10:00 am
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Seminar Description:

Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This session will look at what makes people “Unreasonable” and how we can react to turn the situation around.

We will examine how we can use proven Trainwest Psychological Strategies & Techniques to institute a sequence of events to resolve the situation.

Details

Date:
May 12
Time:
9:00 am - 10:00 am
Event Category:

Venue

Trainwest – Online Webinar

Organizer

Trainwest Online Academy
Phone:
+1-800-870-6088
Email:
info@trainwest.ca
Website:
https://www.trainwest.ca