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Dealing with ‘Unreasonable’ People – Customer Service Training Program

Trainwest - Online Webinar

Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This session will look at what makes people “Unreasonable” and how we can react to turn the situation around. We will examine how we can use proven Trainwest Psychological Strategies & Techniques to institute a sequence […]

Goal Setting – Accountability – Evaluation – Sales Training & Development Program

Trainwest - Online Webinar

Seminar Description: Aristotle’s form of final causality is believed to be the origin of goal setting. Aristotle speculated that purpose can cause action and that there is a positive relationship between clearly identified goals and performance. Goal setting involves the development of a plan designed to properly motivate and guide an individual to an end […]