10 events found.
Events
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Trainwest - Online Webinar
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Dealing with ‘Unreasonable’ People – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This session will look at what makes people “Unreasonable” and how we can react to turn the situation around. We will examine how we can use proven Trainwest Psychological Strategies & Techniques to institute a sequence […]
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Group Coaching Call – Sales Training & Development Training
Trainwest - Online Webinar -
Group Coaching Call – Management Training & Development Training
Trainwest - Online Webinar -
Rules of Engagement with People – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation […]
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Negotiation Strategy & Techniques – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: The goal of win/win negotiating is to reach an agreement that satisfies both parties and moves the relationship forward. In order to achieve fairness, or at least the […]
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Dealing With Post Pandemic Change in 2021 – Management Training & Development Program
Trainwest - Online Webinar -
Front Line Questioning Techniques – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who is the Customer Service Field, if you truly wish to […]
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Group Coaching Call – Sales Training & Development Training
Trainwest - Online Webinar -
Group Coaching Call – Management Training & Development Training
Trainwest - Online Webinar