Events for November 13, 2019

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Webinar – Learn How to Read Body Language to Increase Your Sales

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FACTS Less then 5% of people can recognize the back of their hand from a picture! In negotiation body language accounts for more than 60% of impact! People form an opinion of you within seconds and solidifies in their mind in under 4 minutes. If you are trying to communicate a point, and choose the […]

$59

Dealing with ‘Unreasonable’ People – Customer Service Training

Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This session will look at what makes people “Unreasonable” and how we can react to turn the situation around. We will examine how we can use proven Trainwest Psychological Strategies & Techniques to institute a sequence […]