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DTSTART;TZID=America/Denver:20191113T083000
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UID:7095-1573633800-1573637400@trainwest.ca
SUMMARY:Webinar – Learn How to Read Body Language to Increase Your Sales
DESCRIPTION:FACTS \n\nLess then 5% of people can recognize the back of their hand from a picture!\nIn negotiation body language accounts for more than 60% of impact!\nPeople form an opinion of you within seconds and solidifies in their mind in under 4 minutes.\nIf you are trying to communicate a point\, and choose the proper body language\, you have a greater chance of achieving your outcome.\n\nIn 1 Hour you will get an insight on: \n\nHow and why reading body language is such an important skill in order to help you increase your sales:\nLearn why eye contact is so important and the meaning of gaze behavior\nLearn the 10 essentials for reading people\nUnderstand why handshakes can make or break your sale\n\nThis is Session 1 in our Series of “Why is Reading and Understanding Body Language Important In Sales” – Stay Tuned for More \nIf you want to be part of a fun\, highly interactive webinar that has you walking away with tools and information you can apply for immediate results\, then this webinar is for you!
URL:https://trainwest.ca/event/webinar-learn-how-to-read-body-language-to-increase-your-sales/
CATEGORIES:Webinars
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
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DTSTART;TZID=America/Denver:20191113T130000
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UID:7010-1573650000-1573655400@trainwest.ca
SUMMARY:Dealing with ‘Unreasonable’ People - Customer Service Training
DESCRIPTION:Seminar Description:\nCustomer service providers often are the first people having to deal with angry\, upset or unreasonable people. This session will look at what makes people “Unreasonable” and how we can react to turn the situation around. \nWe will examine how we can use proven Trainwest Psychological Strategies & Techniques to institute a sequence of events to resolve the situation. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn and understand the games people play to manipulate the situation in their favour\nLearn a process on how to deescalate “the situation”\nLearn how to apply the three (3) Rules of Communication
URL:https://trainwest.ca/event/dealing-with-unreasonable-people-customer-service-training-2/
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
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