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Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly wish to understand people, you must listen more that you speak. Listening is a skill which is hard to master and requires one to be able to distinguish between what is being said vs. what […] |
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Seminar Description: In this session, learn why reading and understanding body language is essential in sales. Key Learning Points: How and why reading body language can help you increase your sales Learn why eye contact is so important and the meaning of gaze behaviour Learn 10 essentials for reading people Understand why and how handshakes […] |
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Seminar Description: The days of leaders dealing with others via a command and control philosophy are gone. Today most organizations are run largely by cross functional teams of peers. The use of electronic globalization communication tools has further eroded the traditional management hierarchy. Today work gets completed by employees asking “why should I do it […] |
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