Defining Excellent Customer Service – Customer Service Training
Seminar Description: You have decided that today is the day you want to take your customer service skills to the […]
Seminar Description: You have decided that today is the day you want to take your customer service skills to the […]
Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly […]
Seminar Description: Typically, people are more comfortable interacting with people who are like themselves. In this session, we’ll examine peoples’ […]
Seminar Description: In today’s world economy, uncertainty and change are challenges to any leader. With the increase in globalization, rapid […]
Seminar Description: No matter what title you have, as sales professional you will be responsible for managing your territory or […]
Seminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding […]
Seminar Description: Every year you are tasked with growing your territory. To do this you need to implement strategies and […]
Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]
Seminar Description: Much of our personality is shaped by early childhood influences and teachings – messages that we carry with […]
Seminar Description: If companies are to remain competitive in today’s business climate they must undergo change and be able to […]