Seminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have […]
Seminar Description: How someone makes a buying decision should not be a mystery. Whether you are dealing with an individual, […]
Seminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated […]
Seminar Description: You have decided that today is the day you want to take your customer service skills to the […]
Seminar Description: We all have our personal ways of behaving in different situations. Typically we act routinely, repeating our adapted […]
Seminar Description: Fundamentally there is a difference between how much money people have and how much they are willing to […]