Seminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding our customers is central to helping them with their problems. Much of our personality is shaped by early childhood influences and teachings – messages that we carry with us throughout our lives. Here you will […]
Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation in interactions, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t […]
Seminar Description: As a leader, you must continuously study the latest thinking and research and selectively employ the new ideas that resonate with your thinking and where you want to […]
Seminar Description: Socratic method of questioning is a form of cooperative argumentative dialogue between individuals, based on asking and answering questions to stimulate critical thinking and to draw out ideas and underlying presumptions. Establishing rules is not a hard process, but consistency in its implementation is. Key Learning Points: Learn how to ask questions using […]
Seminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) our communication with others. So how can we ensure we […]