Seminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) our communication with others. So how can we ensure we […]
Seminar Description: Having mutually respective interactions with other s is the goal we all should be striving for, yet why is "manipulation" part of everyday human interaction. To mitigate this […]
Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly wish to understand people, you must listen more that you speak. Listening is a skill which is hard to master and requires one to be able to distinguish between what is being said vs. what […]
Seminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have the ability to effectively communicate the message you are trying […]
Seminar Description: How someone makes a buying decision should not be a mystery. Whether you are dealing with an individual, small to mid-size company or enterprise organization, understanding the buyer’s decision process earlier rather than later on in the selling cycle helps the sales person be more efficient and effective with their time. Positioning yourself […]