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Events

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Events

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  • October 2019

  • Tue 15

    Psychology of Sales – Sales Training & Development Program

    October 15, 2019 @ 8:00 am - 9:30 am

    Seminar Description: Much of our personality is shaped by early childhood influences and teachings – messages that we carry with us throughout our lives. Here you will learn about the foundations of Transactional Analysis (TA), a model for understanding human personality, relationships & communication. All our early life experiences are assembled into a unique set […]

  • Wed 16

    Rules of CSR Engagements – Customer Service Training

    October 16, 2019 @ 1:00 pm - 2:30 pm

    Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation in interactions, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t […]

  • Thu 17

    Dealing with Change – Management Training & Development Program

    October 17, 2019 @ 8:00 am - 10:00 am

    Seminar Description: If companies are to remain competitive in today’s business climate they must undergo change and be able to respond quickly to global, market or local changes. As a leader you have the responsibility to manage change in your area – to prepare yourself and your team to deal with, and accept, what is […]

  • Tue 22

    Bonding & Rapport – Sales Training & Development Program

    October 22, 2019 @ 8:00 am - 9:30 am

    Seminar Description: Developing rapport and creating a bond with a prospect is an integral part being an effective communicator. It is fundamentally integral in creating and developing a mutually trusting and respectful relationship with others. To establish strong bonds, people must have good communication skills; recognize the verbal and non-verbal signals people are sending and […]

  • Wed 23

    Communicating using Appropriate Technologies – Customer Service Training

    October 23, 2019 @ 1:00 pm - 2:30 pm

    Seminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) our communication with others. So how can we ensure we […]

  • Thu 24

    Dealing with Change Application Review – Management Training & Development Program

    October 24, 2019 @ 8:00 am - 10:00 am

    Application & Real World Review / Discussion of Previous Weeks Session Topic

  • November 2019

  • Tue 5

    Rules of Engagement with People – Sales Training & Development Program

    November 5, 2019 @ 8:00 am - 9:30 am

    Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation […]

  • Wed 6

    Front Line Questioning Techniques – Customer Service Training

    November 6, 2019 @ 1:00 pm - 2:30 pm

    Seminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who is the Customer Service Field, if you truly wish to […]

  • Thu 7

    Goal Setting – Accountability – Evaluation – Management Training & Development Program

    November 7, 2019 @ 8:00 am - 10:00 am

    Seminar Description: Aristotle’s form of final causality is believed to be the origin of goal setting. Aristotle speculated that purpose can cause action and that there is a positive relationship  […]

  • Tue 12

    Understanding Behavioural Styles to Improve Results & Grow Business – Sales Training & Development Program

    November 12, 2019 @ 8:00 am - 9:30 am

    Seminar Description: We all have our personal ways of behaving in different situations. Typically we act routinely, repeating our adapted ways of doing things since it is easier to repeat […]

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