Front Line Questioning Techniques – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who […]
10 events found.
Customer Service Training
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Communicating using Appropriate Technologies – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) […]
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Rules of CSR Engagements – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is […]
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Presentation Skills – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have […]
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How to Identify the Reasons People Take Action – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated […]
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Communicating Using Appropriate Technology – Customer Service Training
Trainwest - Online WebinarSeminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) […]
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Understanding People – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding […]
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Dealing with ‘Unreasonable’ People – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]
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Front Line Questioning Techniques – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who […]
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Rules of CSR Engagements – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is […]