Dealing with ‘Unreasonable’ People – Customer Service Training Program

September 16 @ 9:00 am - 10:00 am
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Seminar Description:

Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This session will look at what makes people “Unreasonable” and how we can react to turn the situation around.

We will examine how we can use proven Trainwest Psychological Strategies & Techniques to institute a sequence of events to resolve the situation.

Details

Date:
September 16
Time:
9:00 am - 10:00 am
Event Category:

Venue

Trainwest – Online Webinar

Organizer

Trainwest Online Academy
Phone:
+1-800-870-6088
Email:
info@trainwest.ca
Website:
https://www.trainwest.ca