Defining & Building a Corporate Culture Application Review – Management Training & Development Program
Application & Real World Review / Discussion of Previous Weeks Session Topic
2 events found.
Events for June 19, 2019
Understanding Personality, Persuasion & Dealing with Different Generations – Customer Service Training
Seminar Description: Typically, people are more comfortable interacting with people who are like themselves. In this session, we’ll examine peoples’ communication preferences to improve understanding and communication with both internal and external customers. Using the Extended DISC behavioral profile, we start by examining the four quadrants and our own preferences. We will learn the differences […]