Dealing with ‘Unreasonable’ People – Customer Service Training
Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]
35 events found.
Calendar of Events
Latest Past Events
Questioning Techniques – Sales Training & Development Program
Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly […]
Psychology of Leadership – Management Training & Development Program
Seminar Description: Much of our personality is shaped by early childhood influences and teachings – messages that we carry with […]