Calendar of Events

Latest Past Events

Presentation Skills – Customer Service Training

Trainwest - Online Webinar

Seminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have the ability to effectively communicate the message you are trying […]

Questioning Techniques – Sales Training & Development Program

Trainwest - Online Webinar

Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly wish to understand people, you must listen more that you speak. Listening is a skill which is hard to master and requires one to be able to distinguish between what is being said vs. what […]