Seminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding our customers is central to helping them with their problems. […]
Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation […]
Seminar Description: In this session we will review a few guiding values and principles that if followed, should make you a better and stronger person both in your personal and professional life. This section is an introspective study of the self and the future. Key Learning Points: Review your standards of work, ethics, personal development […]
Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly wish to understand people, you must listen more that you speak. Listening is a skill which is hard to master and requires one to be able to distinguish between what is being said vs. what […]