Identifying the Reasons People Take Action – Sales Training & Development Program
Seminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated […]
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Defining & Building a Corporate Culture Application Review – Management Training & Development Program
Application & Real World Review / Discussion of Previous Weeks Session Topic
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Understanding Personality, Persuasion & Dealing with Different Generations – Customer Service Training
Seminar Description: Typically, people are more comfortable interacting with people who are like themselves. In this session, we’ll examine peoples’ […]
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Uncovering the Prospect’s Money ‘Issues’ – Sales Training & Development Program
Seminar Description: Fundamentally there is a difference between how much money people have and how much they are willing to […]
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Understanding People (Transactional Analysis) – Customer Service Training
Seminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding […]
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Psychology of Leadership – Management Training & Development Program
Seminar Description: Much of our personality is shaped by early childhood influences and teachings – messages that we carry with […]
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Questioning Techniques – Sales Training & Development Program
Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly […]
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Dealing with ‘Unreasonable’ People – Customer Service Training
Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]
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Psychology of Leadership Application Review – Management Training & Development Program
Application & Real World Review / Discussion of Previous Weeks Session Topic
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Understanding How People Make Decisions – Sales Training & Development Program
Seminar Description: How someone makes a buying decision should not be a mystery. Whether you are dealing with an individual, […]