10 events found.
Events
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Trainwest - Online Webinar
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Presentation Skills – Customer Service Training
Trainwest - Online WebinarSeminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have the ability to effectively communicate the message you are trying to achieve. We will review how to effectively communicate with your audience, learn how to tell great stories to convey your message and understand the […]
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Group Coaching Call – Management Training & Development Training
Trainwest - Online Webinar -
Understanding How People Make Decisions – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: How someone makes a buying decision should not be a mystery. Whether you are dealing with an individual, small to mid-size company or enterprise organization, understanding the buyer’s decision process earlier rather than later on in the selling cycle helps the sales person be more efficient and effective with their time. Positioning yourself […]
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How Identifying The Reasons People Take Action Can Positively Effect Your Revenue
Trainwest - Online WebinarSeminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated with them. How long someone has put up wit h the discomfort dictates the severity of it in their own mind. As experts in our filed, we may recognize someone who is in discomfort before […]
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Negotiation and Money – Sales Training & Development Program
Trainwest - Online Webinar -
Leadership Roles – What is a “Coach” Role – Management Training & Development Program
Trainwest - Online Webinar -
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Defining Excellent Customer Service – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: You have decided that today is the day you want to take your customer service skills to the next level. Saying you want to improve is easy, but do you know what direction you want to go? Do you have a clear definition of what excellence customer service looks like? In this session […]
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Understanding the DISC Model – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: We all have our personal ways of behaving in different situations. Typically we act routinely, repeating our adapted ways of doing things since it is easier to repeat […]
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Uncovering the Prospect’s Money ‘Issues’ – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: Fundamentally there is a difference between how much money people have and how much they are willing to let go. If a prospect cannot (or will not) make […]