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Events

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Events

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  • July 2019

  • Wed 31

    Rules of CSR Engagements – Customer Service Training

    July 31, 2019 @ 1:00 pm - 2:30 pm

    Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation in interactions, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t […]

  • August 2019

  • Thu 1

    Interviewing – Management Training & Development Program

    August 1, 2019 @ 8:00 am - 10:00 am

    Seminar Description: A successful interview should be a two-way conversation. Your goal is to find the best qualified applicant for a specific job and provide accurate and appropriate information. Doing a good job of conducting employment interviews and evaluating applicants takes more time than having an informal conversation. It requires training in questioning skills and […]

  • Tue 6

    Creating a Prospecting Plan – Sales Training & Development Program

    August 6, 2019 @ 8:00 am - 9:30 am

    Seminar Description: Do you know what it costs you to get out of bed in the morning? How much do you need to sell every day to ensure you are in the black? Growing your territory or book of business requires you to build a plan, implement that plan, and fine tune it while you […]

  • Wed 7

    Presentation Skills – Customer Service Training

    August 7, 2019 @ 1:00 pm - 2:30 pm

    Seminar Description: As a Customer Service Professional you may have the technical experience in your role, but do you have the ability to effectively communicate the message you are trying […]

  • Thu 8

    Interviewing Application Review – Management Training & Development Program

    August 8, 2019 @ 8:00 am - 9:00 am

    Application & Real World Review / Discussion of Previous Weeks Session Topic

  • Tue 13

    Territory Growth Strategies – Sales Training & Development Program

    August 13, 2019 @ 8:00 am - 9:30 pm

    Seminar Description: Every year you are tasked with growing your territory. To do this you need to implement strategies and techniques under a framework for each type of account within […]

  • Wed 14

    Consequence Decision Making – Customer Service Training

    August 14, 2019 @ 1:00 pm - 2:30 pm

    Seminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated with them. How long someone has put up with the […]

  • Thu 15

    Goal Setting – Accountability – Evaluation – Management Training & Development Program

    August 15, 2019 @ 8:00 am - 10:00 am

    Seminar Description: Aristotle’s form of final causality is believed to be the origin of goal setting. Aristotle speculated that purpose can cause action and that there is a positive relationship  […]

  • Thu 22

    Goal Setting – Accountability – Evaluation Application Review – Management Training & Development Program

    August 22, 2019 @ 8:00 am - 9:00 am

    Application & Real World Review / Discussion of Previous Weeks Session Topic

  • Thu 29

    Dealing with Change – Management Training & Development Program

    August 29, 2019 @ 8:00 am - 10:00 am

    Seminar Description: If companies are to remain competitive in today’s business climate they must undergo change and be able to respond quickly to global, market or local changes. As a […]

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