10 events found.
Events
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Trainwest - Online Webinar
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Understanding How People Make Decisions – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: How someone makes a buying decision should not be a mystery. Whether you are dealing with an individual, small to mid-size company or enterprise organization, understanding the buyer’s decision process earlier rather than later on in the selling cycle helps the sales person be more efficient and effective with their time. Positioning yourself […]
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How Identifying The Reasons People Take Action Can Positively Effect Your Revenue
Trainwest - Online WebinarSeminar Description: People make decisions based on consequence. These consequences all have a degree of stress, worry or anxiety associated with them. How long someone has put up wit h the discomfort dictates the severity of it in their own mind. As experts in our filed, we may recognize someone who is in discomfort before […]
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Negotiation and Money – Sales Training & Development Program
Trainwest - Online Webinar -
Leadership Roles – What is a “Coach” Role – Management Training & Development Program
Trainwest - Online Webinar -
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Defining Excellent Customer Service – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: You have decided that today is the day you want to take your customer service skills to the next level. Saying you want to improve is easy, but do you know what direction you want to go? Do you have a clear definition of what excellence customer service looks like? In this session […]
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Understanding the DISC Model – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: We all have our personal ways of behaving in different situations. Typically we act routinely, repeating our adapted ways of doing things since it is easier to repeat our adapted ways than to learn new ways. As people, we attempt to predict situations unconsciously, and to do things in ways we found to […]
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Uncovering the Prospect’s Money ‘Issues’ – Sales Training & Development Program
Trainwest - Online WebinarSeminar Description: Fundamentally there is a difference between how much money people have and how much they are willing to let go. If a prospect cannot (or will not) make the necessary investment to buy your product or service, it’s better to know sooner rather than later. The way you were brought up does have […]
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Understanding Personality, Persuasion & Dealing with Different Generations – Customer Service Training Program
Trainwest - Online WebinarSeminar Description: Typically, people are more comfortable interacting with people who are like themselves. In this session, we’ll examine peoples’ communication preferences to improve understanding and communication with both internal and external customers. Using the Extended DISC behavioral profile, we start by examining the four quadrants and our own preferences. We will learn the differences […]
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Group Coaching Call – Sales Training & Development Training
Trainwest - Online Webinar