Events

Seminar Description: Questions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly wish to understand people, you must listen more that you speak. Listening is a skill which is hard to master and requires one to be able to distinguish between what is being said vs. what […]

Seminar Description: If companies are to remain competitive in today’s business climate they must undergo change and be able to respond quickly to global, market or local changes. As a […]

Seminar Description: To be an individual on the front-line we need a slight edge to better connect with people; understanding our customers is central to helping them with their problems. […]