Dealing with ‘Unreasonable’ People – Customer Service Training
Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]
Seminar Description: Customer service providers often are the first people having to deal with angry, upset or unreasonable people. This […]
Seminar Description: Much of our personality is shaped by early childhood influences and teachings – messages that we carry with […]
Seminar Description: If companies are to remain competitive in today’s business climate they must undergo change and be able to […]
Seminar Description: Questions uncover Intent vs Commitment; the purpose is to focus on communication and gather data. As someone who […]
Seminar Description: In this session, learn why reading and understanding body language is essential in sales. Key Learning Points: How […]
Seminar Description: As every day progresses there are newer forms of technology that have the power to enhance (or hinder) […]
Seminar Description: We all have our personal ways of behaving in different situations. Typically we act routinely, repeating our adapted […]
Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is […]
Seminar Description: Having mutually respective interactions with others is a goal we all should be striving for, yet why is […]
Seminar Description: Aristotle’s form of final causality is believed to be the origin of goal setting. Aristotle speculated that purpose […]