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DTSTART;TZID=America/Los_Angeles:20190801T080000
DTEND;TZID=America/Los_Angeles:20190801T100000
DTSTAMP:20190507T043426Z
CREATED:20190507T043426Z
LAST-MODIFIED:20190507T043426Z
UID:6536-1564646400-1564653600@trainwest.ca
SUMMARY:Interviewing - Management Training & Development Program
DESCRIPTION:Seminar Description:\nA successful interview should be a two-way conversation. Your goal is to find the best qualified applicant for a specific job and provide accurate and appropriate information. Doing a good job of conducting employment interviews and evaluating applicants takes more time than having an informal conversation. It requires training in questioning skills and listening techniques for uncovering the truth. Having a structured approach for interviewing applicants is a must. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn the “Goals” of interviewing\nLearn a process of structuring the interview for success\nLearn how to use different interview questioning styles to uncover the “reality”
URL:https://trainwest.ca/event/interviewing-management-training-development-program/
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
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BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20190806T080000
DTEND;TZID=America/Los_Angeles:20190806T093000
DTSTAMP:20190507T041118Z
CREATED:20190507T041118Z
LAST-MODIFIED:20190507T041118Z
UID:6518-1565078400-1565083800@trainwest.ca
SUMMARY:Creating a Prospecting Plan - Sales Training & Development Program
DESCRIPTION:Seminar Description:\nDo you know what it costs you to get out of bed in the morning? How much do you need to sell every day to ensure you are in the black? Growing your territory or book of business requires you to build a plan\, implement that plan\, and fine tune it while you are on the journey. Just like baking a cake\, if you want the cake to turn out time after time\, you must follow the recipe with no deviations. Baking is a form of chemistry and so is a sale. Having the proper recipe for your success requires knowing what your final outcome should look like then working backwards to establish the proper ingredients for success. \nIn this session you will learn how to create a prospecting plan that contains a mix of activities appropriate to you and your market. You will build your recipe for success. \n\n\n\n\n\n\nKey Learning Points:\n\nCalculate what it costs you to get out of bed\nCreate your personal commercial and implement it within the proper prospecting activities and mix for your territory\nCreate and establish a detailed implementation plan for maximize your prospecting success
URL:https://trainwest.ca/event/creating-a-prospecting-plan-sales-training-development-program/
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20190807T130000
DTEND;TZID=America/Los_Angeles:20190807T143000
DTSTAMP:20190507T052408Z
CREATED:20190507T052408Z
LAST-MODIFIED:20190507T052408Z
UID:6569-1565182800-1565188200@trainwest.ca
SUMMARY:Presentation Skills - Customer Service Training
DESCRIPTION:Seminar Description:\nAs a Customer Service Professional you may have the technical experience in your role\, but do you have the ability to effectively communicate the message you are trying to achieve. \nWe will review how to effectively communicate with your audience\, learn how to tell great stories to convey your message and understand the 4 key elements of a great presentation; Know\, Feel\, Say and Do. We will also review the keys to a presenter’s effective body language\, voice and visual aids. At the end of this session you will have the tools to be a better\, more confident and effective presenter. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn and understand the four (4) Key Elements of a Great Presentation\nLearn how to use the proper visual aids to enhance your presentation\nLearn the Top Ten (10) Tips to become a more Effective Presenter
URL:https://trainwest.ca/event/presentation-skills-customer-service-training/
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
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DTSTART;TZID=America/Los_Angeles:20190808T080000
DTEND;TZID=America/Los_Angeles:20190808T090000
DTSTAMP:20190507T043548Z
CREATED:20190507T043548Z
LAST-MODIFIED:20190507T043548Z
UID:6538-1565251200-1565254800@trainwest.ca
SUMMARY:Interviewing Application Review - Management Training & Development Program
DESCRIPTION:Application & Real World Review / Discussion of Previous Weeks Session Topic
URL:https://trainwest.ca/event/interviewing-application-review-management-training-development-program/
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
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DTSTART;TZID=America/Los_Angeles:20190813T080000
DTEND;TZID=America/Los_Angeles:20190813T213000
DTSTAMP:20190507T051100Z
CREATED:20190507T051100Z
LAST-MODIFIED:20190507T051100Z
UID:6553-1565683200-1565731800@trainwest.ca
SUMMARY:Territory Growth Strategies - Sales Training & Development Program
DESCRIPTION:Seminar Description:\nEvery year you are tasked with growing your territory. To do this you need to implement strategies and techniques under a framework for each type of account within your territory. \nIn this session we will look review a list of items you should consider with each account\, to determine the best future strategy in dealing with them. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn a conceptual framework and process for developing specific account plans\nLearn how to develop appropriate plans for various classifications of accounts\nLearn how to create an effective SWOT analysis on your territory to determine where you should allocate your efforts
URL:https://trainwest.ca/event/territory-growth-strategies-sales-training-development-program/
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
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DTSTART;TZID=America/Los_Angeles:20190814T130000
DTEND;TZID=America/Los_Angeles:20190814T143000
DTSTAMP:20190507T052531Z
CREATED:20190507T052531Z
LAST-MODIFIED:20190507T052531Z
UID:6571-1565787600-1565793000@trainwest.ca
SUMMARY:Consequence Decision Making - Customer Service Training
DESCRIPTION:Seminar Description:\nPeople make decisions based on consequence. These consequences all have a degree of stress\, worry or anxiety associated with them. How long someone has put up with the discomfort dictates the severity of it in their own mind. \nAs experts in our field we may recognize someone who is in discomfort before they do. However\, until an individual admits it\, accepts it\, is prepared to deal with it\, nothing will happen. In this session\, you will learn the components of stress and how to use specific questioning techniques to uncover those elements. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn and understand the three (3) elements of discomfort at three (3) moments in time\nLearn how to use a Questioning Process to uncover the real issues causing the discomfort\nLearn techniques on how to work with people to define whether they are curious\, have intent or are prepared to commit
URL:https://trainwest.ca/event/consequence-decision-making-customer-service-training/
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20190815T080000
DTEND;TZID=America/Los_Angeles:20190815T100000
DTSTAMP:20190507T050135Z
CREATED:20190507T050135Z
LAST-MODIFIED:20190507T050135Z
UID:6541-1565856000-1565863200@trainwest.ca
SUMMARY:Goal Setting – Accountability – Evaluation - Management Training & Development Program
DESCRIPTION:Seminar Description:\nAristotle’s form of final causality is believed to be the origin of goal setting. Aristotle speculated that purpose can cause action and that there is a positive relationship  between clearly identified goals and performance. Goal setting involves the development of a plan designed to properly motivate and guide an individual to an end result. \nIn this session we will look at the goal-performance relationship\, criteria needed to establish goals\, how motivational theory can impact goals and individual accountability and  the relationship between personal and corporate goals. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn and understand “Motivational Theory”\nUnderstand the relationship between goals and performance\nUnderstand the criteria required to establish goals which will be achieved\nLearn how to hold yourself (and others) accountable to achieve the goals committed to
URL:https://trainwest.ca/event/goal-setting-accountability-evaluation-management-training-development-program/
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
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DTSTART;TZID=America/Los_Angeles:20190822T080000
DTEND;TZID=America/Los_Angeles:20190822T090000
DTSTAMP:20190507T050238Z
CREATED:20190507T050238Z
LAST-MODIFIED:20190507T050238Z
UID:6543-1566460800-1566464400@trainwest.ca
SUMMARY:Goal Setting – Accountability – Evaluation Application Review - Management Training & Development Program
DESCRIPTION:Application & Real World Review / Discussion of Previous Weeks Session Topic
URL:https://trainwest.ca/event/goal-setting-accountability-evaluation-application-review-management-training-development-program/
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20190829T080000
DTEND;TZID=America/Los_Angeles:20190829T100000
DTSTAMP:20190507T050427Z
CREATED:20190507T050427Z
LAST-MODIFIED:20190507T050427Z
UID:6545-1567065600-1567072800@trainwest.ca
SUMMARY:Dealing with Change - Management Training & Development Program
DESCRIPTION:Seminar Description:\nIf companies are to remain competitive in today’s business climate they must undergo change and be able to respond quickly to global\, market or local changes. \nAs a leader you have the responsibility to manage change in your area – to prepare yourself and your team to deal with\, and accept\, what is to come. \nIn this session we will look at 3 views for transforming organizations through change\, review the steps people go through dealing with change and the leaders role in the change process. \n\n\n\n\n\n\nKey Learning Points:\n\nLearn and understand three (3) views of Organizational Change\nUnderstand the steps people go through dealing with change\nUnderstand the leader’s role in the change process\nLearn how best to facilitate change within your team
URL:https://trainwest.ca/event/dealing-with-change-management-training-development-program/
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
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