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X-WR-CALNAME:Trainwest Online Academy
X-ORIGINAL-URL:https://trainwest.ca
X-WR-CALDESC:Events for Trainwest Online Academy
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TZID:UTC
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TZNAME:UTC
DTSTART:20200101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20210413T080000
DTEND;TZID=UTC:20210413T093000
DTSTAMP:20260420T221255
CREATED:20210329T172841Z
LAST-MODIFIED:20210329T173220Z
UID:7930-1618300800-1618306200@trainwest.ca
SUMMARY:Uncovering the Prospect’s Money ‘Issues’ - Sales Training & Development Program
DESCRIPTION:Seminar Description:\nFundamentally there is a difference between how much money people have and how much they are willing to let go. If a prospect cannot (or will not) make the necessary investment to buy your product or service\, it’s better to know sooner rather than later. The way you were brought up does have an influence on you on how you will deal with the prospects money issue. \nIn this session\, you will learn how to overcome the discomfort many salespeople experience when discussing money matters with prospects. You will learn specific questioning techniques to uncover the prospect’s willingness to divulge and ability to release the funds to move forward with the sale. \nKey Learning Points: \n\nLearn techniques on how to get the prospect to reveal how much money they really intend to spend\nLearn the psychological reasons people deal with money the way they do\nLearn the relationship between value\, time\, distress and intent as it relates to peoples willingness to release money
URL:https://trainwest.ca/event/uncovering-the-prospects-money-issues-sales-training-development-program-4/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210406T080000
DTEND;TZID=UTC:20210406T093000
DTSTAMP:20260420T221255
CREATED:20210329T172524Z
LAST-MODIFIED:20210329T172656Z
UID:7923-1617696000-1617701400@trainwest.ca
SUMMARY:Understanding the DISC Model – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nWe all have our personal ways of behaving in different situations. Typically we act routinely\, repeating our adapted ways of doing things since it is easier to repeat our adapted ways than to learn new ways. As people\, we attempt to predict situations unconsciously\, and to do things in ways we found to work in different situations in the past. We form opinions of others almost immediately whether we want to or not. \nAre you sure you’re dealing with people in the way they wish to be treated and appreciated? Do you want to have a positive impact on your bottom line by understanding people’s behavioural styles? \nIn this session\, you will gain a deeper insight into understanding different behavioural styles that will help you deal with\, motivate\, negotiate to and lead each type of individual. \nKey Learning Points: \n\nLearn a model that identifies the main behavioural styles to facilitate interaction with people and prepare us to more effectively management motivate other people\nLearn techniques that will help you understand those in your business so you can focus on growing your business\nLearn about factors which motivate the different behavioural styles to help you be more effective negotiating with each style
URL:https://trainwest.ca/event/understanding-the-disc-model-sales-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210401T090000
DTEND;TZID=UTC:20210401T100000
DTSTAMP:20260420T221255
CREATED:20210329T185751Z
LAST-MODIFIED:20210329T185751Z
UID:7959-1617267600-1617271200@trainwest.ca
SUMMARY:Defining Excellent Customer Service - Customer Service Training Program
DESCRIPTION:Seminar Description:\nYou have decided that today is the day you want to take your customer service skills to the next level. Saying you want to improve is easy\, but do you know what direction you want to go? Do you have a clear definition of what excellence customer service looks like? \nIn this session we will uncover what the definition of “Excellent” customer service is\, uncover what “Poor” Customer service is and look at developing a road map to keep you on the process of continuous improvement.
URL:https://trainwest.ca/event/defining-excellent-customer-service-customer-service-training-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210331T130000
DTEND;TZID=UTC:20210331T150000
DTSTAMP:20260420T221255
CREATED:20210222T033740Z
LAST-MODIFIED:20210222T033740Z
UID:7860-1617195600-1617202800@trainwest.ca
SUMMARY:Leadership Roles – What is a “Coach” Role – Management Training & Development Program
DESCRIPTION:
URL:https://trainwest.ca/event/leadership-roles-what-is-a-coach-role-management-training-development-program-2/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210330T080000
DTEND;TZID=UTC:20210330T093000
DTSTAMP:20260420T221255
CREATED:20210226T050150Z
LAST-MODIFIED:20210226T050150Z
UID:7877-1617091200-1617096600@trainwest.ca
SUMMARY:Negotiation and Money – Sales Training & Development Program
DESCRIPTION:
URL:https://trainwest.ca/event/negotiation-and-money-sales-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210326T090000
DTEND;TZID=UTC:20210326T100000
DTSTAMP:20260420T221255
CREATED:20210301T045755Z
LAST-MODIFIED:20210301T045755Z
UID:7893-1616749200-1616752800@trainwest.ca
SUMMARY:How Identifying The Reasons People Take Action Can Positively Effect Your Revenue
DESCRIPTION:Seminar Description: \nPeople make decisions based on consequence. These consequences all have a degree of stress\, worry or anxiety associated with them. How long someone has put up wit h the discomfort dictates the severity of it in their own mind. As experts in our filed\, we may recognize someone who is in discomfort before they do however until an individual admits it\, accepts it\, is prepared to deal and resolve it\, nothing will happen. In this session\, you will learn the components of stress and how to use specific questioning techniques to uncover those elements. \nKey Learning Points: \n\nUnderstand the Three elements of Discomfort at three mom ents in time people have\nLearn how to use a Questioning Process to uncover  the real issues causing the discomfort\nLearn technique s on how to work with people to define whether they are curious\, have intent or are prepared to commit
URL:https://trainwest.ca/event/how-identifying-the-reasons-people-take-action-can-positively-effect-your-revenue/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210323T080000
DTEND;TZID=UTC:20210323T093000
DTSTAMP:20260420T221255
CREATED:20210226T050019Z
LAST-MODIFIED:20210226T050019Z
UID:7875-1616486400-1616491800@trainwest.ca
SUMMARY:Understanding How People Make Decisions – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nHow someone makes a buying decision should not be a mystery. Whether you are dealing with an individual\, small to mid-size company or enterprise organization\, understanding the buyer’s decision process earlier rather than later on in the selling cycle helps the sales person be more efficient and effective with their time. Positioning yourself properly in reference to your prospect should increase the likelihood the deal will proceed in a favorable manor. \nIn this session we will review strategies on how to position yourself and company properly in regards to your prospect; understand the prospects cast of characters and influence ability and understand key issues influencing people’s decisions.  You will also learn how to skillfully question prospects to uncover this information. You will learn how to determine the players\, the influence ability of each player\, specific elements of their process\, and the time frame for the decision. \nKey Learning Points: \n\nLearn how to skillfully question prospects to uncover their decision process\nLearn techniques on how to determine who the players are and the influence ability of each player/li>\nLearn strategies and techniques to position your information to deal with the prospects decision process
URL:https://trainwest.ca/event/understanding-how-people-make-decisions-sales-training-development-program-4/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210319T090000
DTEND;TZID=UTC:20210319T100000
DTSTAMP:20260420T221255
CREATED:20210222T032716Z
LAST-MODIFIED:20210222T032716Z
UID:7858-1616144400-1616148000@trainwest.ca
SUMMARY:Group Coaching Call – Management Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-management-training-development-training-23/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Leadership
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210319T080000
DTEND;TZID=UTC:20210319T170000
DTSTAMP:20260420T221255
CREATED:20210301T045520Z
LAST-MODIFIED:20210301T045520Z
UID:7891-1616140800-1616173200@trainwest.ca
SUMMARY:Presentation Skills - Customer Service Training
DESCRIPTION:Seminar Description: \nAs a Customer Service Professional you may have the technical experience in your role\, but do you have the ability to effectively communicate the message you are trying to achieve. \nWe will review how to effectively communicate with your audience\, learn how to tell great stories to convey your message and understand the 4 key elements of a great presentation; Know\, Feel\, Say and Do. We will also review the keys to a presenter’s effective body language\, voice and visual aids. At the end of this session you will have the tools to be a better\, more confident and effective presenter. \nKey Learning Points: \n\nLearn and understand the four (4) Key Elements of a Great Presentation\nLearn how to use the proper visual aids to enhance your presentation\nLearn the Top Ten (10) Tips to become a more Effective Presenter
URL:https://trainwest.ca/event/presentation-skills-customer-service-training-4/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210319T080000
DTEND;TZID=UTC:20210319T090000
DTSTAMP:20260420T221255
CREATED:20210222T032549Z
LAST-MODIFIED:20210222T032549Z
UID:7853-1616140800-1616144400@trainwest.ca
SUMMARY:Group Coaching Call – Sales Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-sales-training-development-training-23/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Sales
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210316T080000
DTEND;TZID=UTC:20210316T093000
DTSTAMP:20260420T221255
CREATED:20210226T045822Z
LAST-MODIFIED:20210226T045822Z
UID:7873-1615881600-1615887000@trainwest.ca
SUMMARY:Questioning Techniques – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nQuestions uncover intent vs commitment. The purpose is to focus on communication and gather data. If you truly wish to understand people\, you must listen more that you speak. \nListening is a skill which is hard to master and requires one to be able to distinguish between what is being said vs. what is not being said. We should be constantly striving for clarity and not accept vagueness. Having good skills in this area will help you minimize the risk you will say something you might later regret. \nEven though questioning is a big part of the sales process unless you can reflectively listen\, synthesise what is being said (and not said) and accurately summarise what has transpired\, you will potentially miss the real issues. \nEstablishing rules is not a hard process\, but consistency in its implementation is. \nKey Learning Points: \n\nLearn an active and inquisitive conversational style questioning technique that guides the prospect through problem solving\nLearn techniques on how to identify\, evaluate and resolve the real issues people have\nLearn how to move people from the stages of ‘curiosity’ to ‘intent’ to ‘commitment.’
URL:https://trainwest.ca/event/questioning-techniques-sales-training-development-program-6/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210312T090000
DTEND;TZID=UTC:20210312T100000
DTSTAMP:20260420T221255
CREATED:20210301T045327Z
LAST-MODIFIED:20210301T045345Z
UID:7889-1615539600-1615543200@trainwest.ca
SUMMARY:Rules Of Engagement With People - Customer Service Training
DESCRIPTION:Seminar Description: \nHaving mutually respective interactions with other s is the goal we all should be striving for\, yet why is “manipulation” part of everyday human interaction. To mitigate this manipulation in interactions\, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t control others behaviors\, we need to realize that we must be the one to ensure rules are established. Establishing rules is not a hard process\, but consistency if implementation\nIS. \nKey Learning Points: \n\nLearn the key steps in establishing rules of engagement\nRecognize when they should be implemented and followed\nLearn how to hold people accountable to the rules.
URL:https://trainwest.ca/event/rules-of-engagement-with-people-customer-service-training/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210309T080000
DTEND;TZID=UTC:20210309T093000
DTSTAMP:20260420T221255
CREATED:20210226T045626Z
LAST-MODIFIED:20210305T033716Z
UID:7871-1615276800-1615282200@trainwest.ca
SUMMARY:Applying Cognitive Behavioural Therapy During Questioning – Sales Training & Development Program
DESCRIPTION:
URL:https://trainwest.ca/event/applying-cognative-behavioural-therapy-during-questioning-sales-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210305T090000
DTEND;TZID=UTC:20210305T100000
DTSTAMP:20260420T221255
CREATED:20210222T032639Z
LAST-MODIFIED:20210222T032639Z
UID:7856-1614934800-1614938400@trainwest.ca
SUMMARY:Group Coaching Call – Management Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-management-training-development-training-22/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Leadership
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210305T080000
DTEND;TZID=UTC:20210305T090000
DTSTAMP:20260420T221255
CREATED:20210222T032508Z
LAST-MODIFIED:20210222T032611Z
UID:7851-1614931200-1614934800@trainwest.ca
SUMMARY:Group Coaching Call – Sales Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-sales-training-development-training-22/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Sales
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210303T090000
DTEND;TZID=UTC:20210303T100000
DTSTAMP:20260420T221255
CREATED:20210301T044830Z
LAST-MODIFIED:20210301T045052Z
UID:7885-1614762000-1614765600@trainwest.ca
SUMMARY:Communicating Using Appropriate Technology - Customer Service Training
DESCRIPTION:Seminar Description: \nAs every day progresses there are newer forms of technology that have the power to enhance (or hinder) our communication with others. So how can we ensure we use them to our advantage? People want to he heard and understood and want communication in the method they prefer\, not the method the sender prefers. \nAre you really delivering and receiving messages in the best possible way? \nIn this section we will review a series of tips that will help you get the most out of some key communication technologies. \nKey Learning Points: \n\nReview ten (10) Key Communication Technologies\nLearn how to get the most out of Key Communication Technologies\nLearn how using a balanced use of technology can affect communication positively
URL:https://trainwest.ca/event/communicating-using-appropriate-technology-customer-service-training/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Customer Service Training
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210302T080000
DTEND;TZID=UTC:20210302T093000
DTSTAMP:20260420T221255
CREATED:20210226T044546Z
LAST-MODIFIED:20210226T044941Z
UID:7869-1614672000-1614677400@trainwest.ca
SUMMARY:Socratic Questioning – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nSocratic method of questioning is a form of cooperative argumentative dialogue between individuals\, based on asking and answering questions to stimulate critical thinking and to draw out ideas and underlying presumptions. \nEstablishing rules is not a hard process\, but consistency in its implementation is. \nKey Learning Points: \n\nLearn how to ask questions using the ‘negative reverse’ method.\nLearn how to ask questions that guide the conversation to your benefit./li>\nUncover the real reasons for wanting to do business and qualify in/out within the first five minutes.
URL:https://trainwest.ca/event/socratic-questioning-sales-training-development-program-2/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210224T130000
DTEND;TZID=UTC:20210224T150000
DTSTAMP:20260420T221255
CREATED:20210126T162707Z
LAST-MODIFIED:20210126T162707Z
UID:7842-1614171600-1614178800@trainwest.ca
SUMMARY:Leadership Roles - VAE Model - Execution – Management Training & Development Program
DESCRIPTION:Seminar Description:\nAs a leader\, you must continuously study the latest thinking and research and selectively employ the new ideas that resonate with your thinking and where you want to take your team or organization. \nIn this three-part section\, you will be introduced to a three-part model of leadership; Vision\, Alignment and Execution created by Straw\, Scullard\, Kukkonen and Davis in “The Work of Leaders.” \nYou will discover powerful tools to help propel not only yourself but your team members forward. We will review what is required to craft a vision – an improved future state that the group will make a reality; Discuss how to build alignment – getting everyone to commitment and learning how to champion execution – ensuring to have the conditions required to turn the vision into a reality. \nKey Learning Points: \n\nUnderstand why having a Vision is Important and how to create one\nLearn strategies and tactics on how to gain buy in (alignment) for your vision\nLearn strategies and tactics on how to turn the vision into a reality
URL:https://trainwest.ca/event/leadership-roles-vae-model-execution-management-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210223T080000
DTEND;TZID=UTC:20210223T090000
DTSTAMP:20260420T221255
CREATED:20210126T162457Z
LAST-MODIFIED:20210126T162457Z
UID:7840-1614067200-1614070800@trainwest.ca
SUMMARY:Rules of Engagement with People – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nHaving mutually respective interactions with others is a goal we all should be striving for\, yet why is “manipulation” part of everyday human interaction? To mitigate this manipulation in interactions\, it is essential that every person be on the same page. This starts by establishing mutually respective rules of engagement. Since we can’t control others behaviours\, we need to realize that we must be the one to ensure rules are established. \nEstablishing rules is not a hard process\, but consistency in its implementation is. \nKey Learning Points: \n\nLearn the key steps in establishing rules of engagement\nRecognize when rules should be implemented and followed\nLearn how to hold people accountable to the rules\nLearn how to take control (and remain in control) of the interaction
URL:https://trainwest.ca/event/rules-of-engagement-with-people-sales-training-development-program-5/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210219T090000
DTEND;TZID=UTC:20210219T100000
DTSTAMP:20260420T221255
CREATED:20210126T161827Z
LAST-MODIFIED:20210126T161827Z
UID:7832-1613725200-1613728800@trainwest.ca
SUMMARY:Group Coaching Call – Management Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-management-training-development-training-21/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Leadership
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210219T080000
DTEND;TZID=UTC:20210219T090000
DTSTAMP:20260420T221255
CREATED:20210126T161659Z
LAST-MODIFIED:20210126T161659Z
UID:7828-1613721600-1613725200@trainwest.ca
SUMMARY:Group Coaching Call – Sales Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-sales-training-development-training-21/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Sales
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210216T080000
DTEND;TZID=UTC:20210216T090000
DTSTAMP:20260420T221255
CREATED:20210126T162350Z
LAST-MODIFIED:20210126T162350Z
UID:7838-1613462400-1613466000@trainwest.ca
SUMMARY:Sales Growth Through Networking – Sales Training & Development Program
DESCRIPTION:
URL:https://trainwest.ca/event/sales-growth-through-networking-sales-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210209T080000
DTEND;TZID=UTC:20210209T090000
DTSTAMP:20260420T221255
CREATED:20210126T162230Z
LAST-MODIFIED:20210126T162230Z
UID:7836-1612857600-1612861200@trainwest.ca
SUMMARY:Transactional Analysis – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nTo be an individual on the front-line we need a slight edge to better connect with people; understanding our customers is central to helping them with their problems. Much of our personality is shaped by early childhood influences and teachings – messages that we carry with us throughout our lives. Here you will learn about the foundations of Transactional Analysis\, a model for Understanding Human Personality\, Relationships and Communication. \nAll our early life experiences are assembled into a unique set of beliefs about ourselves\, others and the world\, our ‘Frame of Reference’. This frame is like a distorting lens through which we view life and which gives us a unique personal concept of ‘reality’. Our FoR guides us throughout life unless changed by developing awareness and making decisions to change what we believe. \nIn this session we will review how this model relates to the those on the front-line. We will explore how the components of people’s personality influence their behavior. You will learn how to identify repetitive\, non-productive behavior and how to replace it with more appropriate behavior. \nKey Learning Points: \n\nLearn about three (3) “Emotional States” which govern our Thoughts\, Feelings and Behaviours during any conversation\nUnderstand the three (3) Rules of Communication\nUnderstand how the Drama (Game) Triangle relates to the mind games people play
URL:https://trainwest.ca/event/transactional-analysis-sales-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210205T090000
DTEND;TZID=UTC:20210205T100000
DTSTAMP:20260420T221255
CREATED:20210126T161757Z
LAST-MODIFIED:20210126T161757Z
UID:7830-1612515600-1612519200@trainwest.ca
SUMMARY:Group Coaching Call – Management Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-management-training-development-training-20/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Leadership
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210205T080000
DTEND;TZID=UTC:20210205T090000
DTSTAMP:20260420T221255
CREATED:20210126T161623Z
LAST-MODIFIED:20210126T161623Z
UID:7826-1612512000-1612515600@trainwest.ca
SUMMARY:Group Coaching Call – Sales Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-sales-training-development-training-20/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Sales
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210202T080000
DTEND;TZID=UTC:20210202T090000
DTSTAMP:20260420T221255
CREATED:20210126T162106Z
LAST-MODIFIED:20210126T162106Z
UID:7834-1612252800-1612256400@trainwest.ca
SUMMARY:Dealing with Change – Sales Training & Development Program
DESCRIPTION:Seminar Description:\nIf companies are to remain competitive in today’s business climate they must undergo change and be able to respond quickly to global\, market or local changes. \nAs a leader you have the responsibility to manage change in your area – to prepare yourself and your team to deal with\, and accept\, what is to come. \nIn this session we will look at 3 views for transforming organizations through change\, review the steps people go through dealing with change and the leaders role in the change process. \nKey Learning Points: \n\nLearn and understand three (3) views of Organizational Change\nUnderstand the steps people go through dealing with change\nUnderstand the leader’s role in the change process\nLearn how best to facilitate change within your team
URL:https://trainwest.ca/event/dealing-with-change-sales-training-development-program-2/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210127T130000
DTEND;TZID=UTC:20210127T150000
DTSTAMP:20260420T221255
CREATED:20210126T053916Z
LAST-MODIFIED:20210126T054040Z
UID:7820-1611752400-1611759600@trainwest.ca
SUMMARY:Leadership Roles – VAE Model - Alignment – Management Training & Development Program
DESCRIPTION:Seminar Description:\nAs a leader\, you must continuously study the latest thinking and research and selectively employ the new ideas that resonate with your thinking and where you want to take your team or organization. \nIn this three-part section\, you will be introduced to a three-part model of leadership; Vision\, Alignment and Execution created by Straw\, Scullard\, Kukkonen and Davis in “The Work of Leaders.” \nYou will discover powerful tools to help propel not only yourself but your team members forward. We will review what is required to craft a vision – an improved future state that the group will make a reality; Discuss how to build alignment – getting everyone to commitment and learning how to champion execution – ensuring to have the conditions required to turn the vision into a reality. \nKey Learning Points: \n\nUnderstand why having a Vision is Important and how to create one\nLearn strategies and tactics on how to gain buy in (alignment) for your vision\nLearn strategies and tactics on how to turn the vision into a reality
URL:https://trainwest.ca/event/leadership-roles-vae-model-alignment-management-training-development-program/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Management Training & Development
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210126T080000
DTEND;TZID=UTC:20210126T090000
DTSTAMP:20260420T221255
CREATED:20201229T083841Z
LAST-MODIFIED:20201229T083841Z
UID:7808-1611648000-1611651600@trainwest.ca
SUMMARY:Identifying the Reasons People Take Action – Sales Training & Development Training
DESCRIPTION:Seminar Description:\n\n\nPeople make decisions based on consequence. These consequences all have a degree of stress\, worry or anxiety associated with them. How long someone has put up with the discomfort dictates the severity of it in their own mind. \nAs experts in our field we may recognize someone who is in discomfort before they do. However\, until an individual admits it\, accepts it\, and is prepared to resolve it\, nothing will happen. \nIn this session\, you will learn the components of stress and how to use specific questioning techniques to uncover those elements. \nKey Learning Points:\n\n\n\n\n\n\n\n\n\nUnderstand the three elements of discomfort\, at three moments in time\n\n\nLearn how to use a Questioning Process to uncover the real issues causing the discomfort\n\n\nLearn techniques on how to work with people to define whether they are curious\, have intent or are prepared to commit.
URL:https://trainwest.ca/event/identifying-the-reasons-people-take-action-sales-training-development-training/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Sales Training & Development Program
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210122T090000
DTEND;TZID=UTC:20210122T100000
DTSTAMP:20260420T221255
CREATED:20201229T083201Z
LAST-MODIFIED:20201229T083201Z
UID:7801-1611306000-1611309600@trainwest.ca
SUMMARY:Group Coaching Call – Management Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-management-training-development-training-19/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Leadership
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20210122T080000
DTEND;TZID=UTC:20210122T090000
DTSTAMP:20260420T221255
CREATED:20201229T083238Z
LAST-MODIFIED:20201229T083238Z
UID:7803-1611302400-1611306000@trainwest.ca
SUMMARY:Group Coaching Call – Sales Training & Development Training
DESCRIPTION:
URL:https://trainwest.ca/event/group-coaching-call-sales-training-development-training-19/
LOCATION:Trainwest – Online Webinar
CATEGORIES:Group Coaching - Sales
ORGANIZER;CN="Trainwest Online Academy":MAILTO:info@trainwest.ca
END:VEVENT
END:VCALENDAR